We strive to provide our customers with the best shopping experience. We understand that sometimes, despite our best efforts, you may need to return a product. This return/refund policy outlines our procedures and guidelines for processing refunds for products purchased on our e-commerce website (hukhi.com).
For most products, we offer returns/refunds under the following conditions:
Return eligibility may vary by product. Refer to the specific product listing for product-wise policy.
Certain products are not eligible for refunds. These include:
If you reject delivery, provide incorrect address information, or are unavailable for order-related queries, we may be unable to process your refund.
We strive to provide accurate and up-to-date product information on the website. However, we do not guarantee the accuracy or completeness of product descriptions, pricing, or availability. We reserve the right to modify or discontinue products at any time without notice.
Hukhi will arrange a pickup from the original delivery location.
Upon receiving your returned product, we'll inspect it for eligibility. If approved, we aim to process your refund within seven (7) business days. The bank may require additional time to reflect the amount. We will issue the refund to your original payment method or your bank account as determined by Hukhi.
Hukhi reserves the right to update or modify this return/refund policy. We will indicate the date of the latest revision at the top of the policy.
For inquiries or assistance, email support@hukhi.com or call +91-910-149-2028.
By shopping with us, you agree to abide by the conditions outlined in this return/refund policy. We appreciate your trust in Hukhi and look forward to serving you.